How to Build Proficiency

To communicate effectively you’re going to need Information, which becomes Knowledge, which leads to Experience, which leads to Proficiency, which gives you Wisdom, which gives … Read more

No Mas! It’s Time to Make a Stand!

You could count all the words of Spanish I know on one hand, but “No Mas!” is a phrase I remember well (thanks to an … Read more

Engendering & Embedding Engagement for a High-Performance Culture

It often seems that people stand in the way of their own success. They get so focused on whatever they are trying to achieve that … Read more

The Secret to Successful Change

I was shocked! And slightly disappointed in myself. In hindsight perhaps I shouldn’t have been, but I was – even though I suspect change professionals … Read more

Here and Wow!

The other day I had an epiphany!  I was watching a Matthieu Ricard TED Talk on “The Habits of Happiness” and was struck by his … Read more

Employees as assets

It is ironic – and not a little frustrating! How often have you heard a colleague or senior executive say, “Our people are our greatest … Read more