Mitigating the Cost of Living Crisis
Energy, food, fuel – the costs of all the basic essentials of life are increasing dramatically and rapidly. No wonder there is concern about inflation … Read more
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How’s Your Customer Service?
I bet you are doing more to monitor customer experience than ever before. That’s a pretty safe bet because technology has simply made it so … Read more
Meeting the Most Pressing Organisational Challenges
Having written about “the defining issue of our time” last week, it seemed like remarkably good timing that this week PWC’s 19th Annual Global CEO … Read more
Employee Engagement is an Attitude, not a Project!
Do you ALWAYS wake up with a desire to jump straight out of bed and meet the day? I doubt it. Even if you do … Read more