It’s about people management – not talent management!

To function effectively and sustain success any business, regardless of its type, has to be more organic: to operate more as an organism than an organisation. This means you have to create an environment where everyone works together to meet the organisational purpose.The collective capability is what creates the precision that powers and propels performance and sustains success.

Ban the Rule Books and Performance Management

If nobody ever sets out to do a bad job, why do we need to spend so much time and effort controlling how people do/did their work?

Poor Customer Service: What is it with banks?

It is not the customer who is the source of profit, but the service provided to customers.

When Policy Plays Principle!

You have to hand it to the government for trying. On the face of it trying to improve productivity by enhancing employee engagement through employee … Read more

Sustainable Success Through Optimum Employee Engagement

Sustained success for any organisation depends first and foremost on its employees. Thus it seems self-evident that the more engaged employees are, the more successful … Read more

Chickens, Eggs & Employee Engagement

Employee Engagement: is it an attitude or is it a behaviour? Does it make any difference? Now, you might be inclined to think that is … Read more

37 years to go?

I was shocked this week by an email quoting research by British sociologist David Halperin that only 29% of British people believed that others can … Read more

Talent wars

Ah, the “Law of Unforeseen Consequences!” It is now 15 years since McKinsey first published their article, “The War for Talent.” I wonder whether anyone … Read more

Reap the Benefits of Employee Ownership

“There is clear and unambiguous evidence to show that employee ownership, particularly when combined with meaningful employee participation, brings tangible economic benefits for companies. But … Read more

Sociable Business? Do you have a choice?

Do you keep coming across the terms social business or sociable business? They certainly seem to be more and more frequent. But do you also … Read more