If “No Man is an Island”, then “Every Individual Matters!”
As a human being you cannot survive on your own. It doesn’t matter how capable or self-sufficient you consider yourself to be, it is practically … Read more
stakeholders
The New Need to Build a Better Business Model
You couldn’t have made it up! In a world where the excesses of business have fuelled strong – sometimes violent – protests against capitalism and … Read more
Human Governance: Golden Rule or Platinum?
Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader … Read more