The Employee Engagement Profit Chain
The motherlode of wealth runs not through the executive corridors but through the vocational landscape of frontline employees.” I know I quoted this, from “Firms … Read more
The motherlode of wealth runs not through the executive corridors but through the vocational landscape of frontline employees.” I know I quoted this, from “Firms … Read more
“Our people are our greatest asset” How often have your heard that statement from an organisational leader? I bet you have and more than once! … Read more
To communicate effectively you’re going to need Information, which becomes Knowledge, which leads to Experience, which leads to Proficiency, which gives you Wisdom, which gives … Read more
I have long championed employee ownership, which is a key element of my ‘Every Individual Matters’ Model. It has always seemed self-evident to me that … Read more
It’s true: you don’t know what you don’t know! So, logically, you cannot miss it. But that does not justify the old adage that “ignorance … Read more
Newton’s 3rd Law of Physics. You might not remember it is as that but you almost certainly know it or have heard of it: “For … Read more
In his book, “Leadership” the Pulitzer Prize winning author, James MacGregor Burns defines leadership as, “The reciprocal process of mobilizing, by persons with certain motives … Read more
Of course you are not a talking head. But are you – or any members of your team – in danger of becoming one or … Read more
“Fortune favours the bold.” Or, perhaps Queen Elizabeth I’s legendary rendering of the sentiment as “Faint heart never won fair maiden”, may be more appropriate … Read more
Imagine, right now, that you are attached to a lie-detector and you are asked, “Are you a good business leader?” How would you answer? If … Read more