Building Your Brand
As a business leader you invest a fair proportion of your time in your organisation’s brand – consciously and unconsciously. Your efforts are conscious when … Read more
measures
Driving Enhanced Customer Experience
There has been a quiet revolution over the past decade or two. I am referring to the shift from “Customer Service” to “Customer Experience.” This … Read more
Strategy and Your People: How to Sustain Success
Recently I came across an article in the July-August 2015 Harvard Business Review entitled, “People before Strategy.” (I am not sure the link will work, … Read more
Talking Heads or Turning Heads?
Of course you are not a talking head. But are you – or any members of your team – in danger of becoming one or … Read more
Pursuing Good Business Leadership
Imagine, right now, that you are attached to a lie-detector and you are asked, “Are you a good business leader?” How would you answer? If … Read more
Management Evolution: Where do you stand?
You probably know that, if you put a frog in cold water and slowly heat it, it will eventually boil to death. This fact was … Read more
The Power of Remarkable
It could hardly have been better timed. After writing last week about achieving the remarkable, I received a newsletter from Charles Bennett, Partner and Thought … Read more
How to Create a Great Employer Brand
Where does your company rank in the echelons of “best employer” or “best company to work for”? After all the likelihood is that, even if … Read more
PS How to Effectively Align Your Performance & Rewards
My regular blog last week was inspired by Part 1 of an article by Andy Rice from Black Box Consulting, entitled "Performance (Mis-)Management." I therefore … Read more
How to Effectively Align Your Performance and Rewards
As someone who aims to be an effective organisational leader, do your ever wonder why you have a performance related pay/incentive remuneration scheme? Certainly, if … Read more