Customer Service: When will they ever learn?
It was a day when the words of the old song came to mind! The lesson began when I read that, after the 9/11 attack … Read more
laid off
It’s about people management – not talent management!
To function effectively and sustain success any business, regardless of its type, has to be more organic: to operate more as an organism than an organisation. This means you have to create an environment where everyone works together to meet the organisational purpose.The collective capability is what creates the precision that powers and propels performance and sustains success.