Strategy Gaps and Change Management Failure: An Insight
Do you have a strategy-execution gap? This may not be something you would readily admit, even to yourself. But, please pause for a moment and … Read more
interaction
Breaking the Barriers to Change
Change has been endemic in business for decades. Yet identifying, initiating and implementing it successfully has never been straightforward and results almost invariably fall short … Read more
Human Governance: Golden Rule or Platinum?
Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader … Read more
Getting off the bonus treadmill!
The festive holidays are over; as ever sped on their way by the bonus season and some promise of reward for reluctant returnees. Yet here … Read more