A spectacular own goal!
For a profession that vociferously proclaims its right to a place at the high table of management the HR profession is remarkably adept at undermining … Read more
integrity
Light in dark times
Sustainability has to include sustainability of the organisation itself. Paradoxically that demands an external focus.
Poor Customer Service: What is it with banks?
It is not the customer who is the source of profit, but the service provided to customers.
Getting off the bonus treadmill!
The festive holidays are over; as ever sped on their way by the bonus season and some promise of reward for reluctant returnees. Yet here … Read more
Overcome the Negatives of Globalisation
We all know, and it is universally acknowledged, that globalisation has dramatically increased competition and created unprecedented demands to be more responsive to customer needs … Read more
It’s Time to Pull Together
This week brought confirmation of something that I have more than suspected for a long-time. Yet, while validation brings vindication, the picture portrayed is alarming. … Read more
Can you really manage with non-permanent employees?
As a writer myself, I understand the difficulties of creating “attention-grabbing” headlines and titles. And this week I was struck by the headline, ‘Why the … Read more
Work-Life Integrity is the Answer
A common theme in articles I have been reading this week is employer brand and the creation of places where people want to work. These … Read more
The disastrous consequences of mixed messages!
As I have always stressed, there are two distinct parts to strategy. There’s strategy development and there is strategy implementation. They are two very different … Read more
Employer Branding, Employee Engagement & Jobs for Life
“Jobs for life.” Where did that concept come from and what does the term actually mean? How many people do you know who believed that … Read more