When will we learn?

When will we learn, or, as Bob Dylan put it, “When will we ever learn?” That is the question I found myself pondering after reading … Read more

If “No Man is an Island”, then “Every Individual Matters!”

As a human being you cannot survive on your own. It doesn’t matter how capable or self-sufficient you consider yourself to be, it is practically … Read more

Turbo-Charging Transformation & Performance Improvement

It is encouraging to know that employee ownership is becoming increasingly popular and more widespread. According to Chief Executive Magazine the number of worker-owned businesses … Read more

No Mas! It’s Time to Make a Stand!

You could count all the words of Spanish I know on one hand, but “No Mas!” is a phrase I remember well (thanks to an … Read more

The Great Training Robbery

Much as I would like to take credit for (what I think is) a catchy headline, it is actually inspired by an October 2016 Harvard … Read more

Engendering & Embedding Engagement for a High-Performance Culture

It often seems that people stand in the way of their own success. They get so focused on whatever they are trying to achieve that … Read more

Truth, Trust & True Leadership

“At any level of management, you took the job knowing that the role put you in charge and on the hot seat for every success … Read more

Customer Experience: Golden Rule or Platinum

For some time now, I have been aware of the Platinum Rule. I have, however, remained sceptical and largely ignored it. After all, the Golden … Read more

A Better Way than Worker Cooperatives and ESOPs

And that is not all. You might even go so far as to say that, rather than espousing the “socialist” label so often associated with worker cooperatives, the ‘Every Individual Matters’ model takes the capitalist imperative to a new level and extends all the benefits of the capitalist model to your employees. It recognises and rewards the investment of both investors and employees, and ensures they work together to reap the rewards of their mutual contributions in a more effective, more productive and less wasteful system.

The Power of Remarkable

It could hardly have been better timed. After writing last week about achieving the remarkable, I received a newsletter from Charles Bennett, Partner and Thought … Read more