Opening the Motherlode of Business Success
What is the key driver of the success of your business? Pause and take some time to think about the answer to that question. When … Read more
What is the key driver of the success of your business? Pause and take some time to think about the answer to that question. When … Read more
Newton’s 3rd Law of Physics. You might not remember it is as that but you almost certainly know it or have heard of it: “For … Read more
Change has been endemic in business for decades. Yet identifying, initiating and implementing it successfully has never been straightforward and results almost invariably fall short … Read more
The perpetual balancing act between selfishness and selflessness, or self-interest and group-interest, is evolutionarily fundamental. So much so that it has been described as “The … Read more
Recently I came across an article in the July-August 2015 Harvard Business Review entitled, “People before Strategy.” (I am not sure the link will work, … Read more
Of course you are not a talking head. But are you – or any members of your team – in danger of becoming one or … Read more
Continuing with the last week’s theme and pursuing the subject of leadership and the question of whether or not you are a good leader, another … Read more
Imagine, right now, that you are attached to a lie-detector and you are asked, “Are you a good business leader?” How would you answer? If … Read more
You don’t have to be a leader to be aware of the pace of change and the challenges of competing and surviving in today’s global … Read more
Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader … Read more