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PONG – What a stench!

October 22, 2025March 16, 2022 by Bay Jordan

Unless you’ve been out of the UK for the past week or so, you will undoubtedly be aware that P&O Ferries has been in the … Read more

Categories Business Strategy, change management, Customer Service, Employee Engagement, employee ownership, Happiness at work, Human Capital, Leadership, Lean Organisations, Learning and development, Organisational culture, People Management, Performance measurement, Talent Management, Training, War for Talent Tags 800, account for, agency, anticipated benefits, asinine management, backlash, business's value, capitalism, community, contribution, corporate citizen, customer service, employees, every individual matters model, exclusively as costs, firing, goodwill, headlines, illegal, imperative, invested, lack of respect, manage, management thinking, minimum wage, nullify, P&O, people, planning, ploy, programme, recognise, redundancy, replacement, salary, staff, stakeholder, transfer, treat, treating, ugly side, understanding, value, witnessed, workforce Leave a comment

Why our approach is all wrong

September 19, 2025July 15, 2016 by Bay Jordan

Last Saturday I was privileged to be part of my niece’s wedding. It was a memorable occasion, on a beautiful sun-drenched day with joy, love, … Read more

Categories Business Strategy, change management, Employee Engagement, employee ownership, Happiness at work, Human Capital, Leadership, Learning and development, Organisational culture, People Management, Performance measurement, Talent Management, Training Tags adaptability, apprenticeships, approach, aspirations, attitudes, celebration, common, employee, engagement, environment, expectations, experience, goodwill, individual, love, matters, planning, potential, purpose, work, wrong Leave a comment

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A Feeling of Worth (3)
Books (11)
Business Strategy (426)
change management (202)
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Customer Service (160)
Employee Engagement (414)
employee ownership (226)
Happiness at work (115)
Human Capital (322)
Leadership (286)
Lean Organisations (36)
Learning and development (63)
Lighting the Fuse (6)
Organisational culture (101)
People Management (428)
Performance measurement (147)
Redundancy (Mass Layoffs) (26)
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Uncategorized (6)
War for Talent (44)
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