goal

The Strange Dichotomy of Organisations and How to Bridge It

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Thus, although coming from three totally different perspectives, all three of these writers reinforce one another’s conclusions. This makes their findings more credible, and more significant for you as a business leader. To significantly transform performance and results you have to create an environment that makes the best of your people or – more accurately – that allows them to make the best of themselves. For this you need to consider how you are going to create a system or systems that addresses the physical and psychological needs of your people. Both collectively and individually, because every individual matters.

Achieving Greatness: A Not Impossible Goal!

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Ownership will help your people personalise success and fulfilment within the context or their work lives and thus more likely to optimise their contribution to the organisation. While it might not make them great, it will help them feel part of something worthwhile. You simply need to remember that, “The more fulfilled people you have the more successful they will feel. And the more successful people your organisation has, the more successful your organisation will be.” Perhaps even great!

Customer Experience: Are You Setting Up for Failure?

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Thus the slip between cup and lip, strategy and implementation, can be enormous if your focus is wrong and your people are not fully engaged. So make sure when you set customer experience as a measure that it is something over which you have total control and that you are not setting yourself up for failure.

How to be a Real Leader

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“The goal of leadership is producing servants.” What do you make of that statement – a recent article headline? Do you agree? For me it … Read more

Teamwork: Fact or Fiction?

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 “’Teamwork’ is an illusion created when the individual components within a human system accomplish a goal that is credited to the collective, rather than to … Read more