Trust, Loyalty and Customer Service
How loyal are your employees? Of course you know the answer to that very important question. Don't you? After all, it should be one of … Read more
employee disengagement
Are you a “coolfarmer”?
Now there's a question that I bet you have never been asked before! Who would ask such a question anyway? Hopefully you would. "But," I … Read more
The Essence of Open Book Management
An article I read recently described Open Book Management (OBM) as "Doing Business in the Buff." The analogy is certainly a strong one and goes … Read more
How to Beat Conducting an Employee Engagement Survey
Surveys are the epitome of "lies, lies and damned statistics." A survey of a few thousand extrapolated across a population of many millions is hardly … Read more
How Serious is the Employee Engagement Problem?
A Conference Board report published last January identified that job satisfaction levels were at their lowest level in two decades, since they first starting measuring it. You will find … Read more
Employee reward programmes – key drivers challenged
The results of a 2009 study by Hay Group into the "Changing Face of Reward" have just been released. It found that the "War for … Read more
Why lack of employee engagement is a management problem
There is increasing evidence that suggests employee engagement is "this year's hot topic." But is it being driven by management or is the subject being … Read more
Seal the Deal with Your People!
Despite the gloomy statistics of the employee engagement surveys that indicate such high levels of employee disengagement, there are many companies out there that do … Read more
Employee Engagement & Personal Responsibility
Distilled to its most basic, an employment contract is, in essence, an agreement:1. Between an individual and an organisation that the individual will fulfil certain duties … Read more
Maslow, Happiness, Employee Engagement & Value
“We’re so engaged in doing things to achieve purposes of outer value that we forget that the inner value, the rapture that is associated with … Read more