The disastrous consequences of mixed messages!
As I have always stressed, there are two distinct parts to strategy. There’s strategy development and there is strategy implementation. They are two very different … Read more
disengaged
Chickens, Eggs & Employee Engagement
Employee Engagement: is it an attitude or is it a behaviour? Does it make any difference? Now, you might be inclined to think that is … Read more
The Downside of Performance Measurement
Oscar Wilde once said, “Moderation is fatal. Nothing succeeds like excess.” Maybe he was right, although it is difficult to judge without knowing the context … Read more
ROI on Talent Management? You’re Joking!
Self-development is an essential part of life. In fact it is an unavoidable part of life, but in today’s world it is perhaps more vital … Read more
“Killer Service!”
This past week I encountered two extremes of “killer service” worth sharing. The first instance was when a friend, who had asked me to give … Read more
Aaarghh! It’s enough to drive you nuts!
Chocolate-box pretty! That was our garden when the cherry tree blossomed: the symbol of summer finally arrived. Then last year – nada! Absolutely nothing! We … Read more
Collaboration, Collective Intelligence & Employee Engagement
Do you ever give collaboration any conscious thought? I hope so, because it is integral to virtually everything you do, and certainly a key aspect … Read more
The Semantics Say It All!
Are you perhaps guilty of saying or implying this and making your employees feel Bolshie, otherwise and disengaged?
An Essential Element for Employee Engagement
Are you really surprised? Sometimes it seems that we research things where we should – certainly if we are worth our salt – already know … Read more
Standing on the shoulders of …
Success is never a solitary achievement. Isaac Newton recognised this when he said, “If I have been able to see further it is because I … Read more