A Powerful New Social Contract

It’s true: you don’t know what you don’t know! So, logically, you cannot miss it. But that does not justify the old adage that “ignorance … Read more

Strategy and Your People: How to Sustain Success

Recently I came across an article in the July-August 2015 Harvard Business Review entitled, “People before Strategy.” (I am not sure the link will work, … Read more

The Power of Ownership

“Mine!”  Who hasn’t heard a young child say that? The concept of ownership is one of our most primitive senses.  Indeed, I once read that … Read more

Why You Need Love at Work

The idea was novel.  It had promise. It was exciting. Yet part of me still baulked. “People won’t take me seriously.” “I will be ridiculed.” … Read more

Human Governance: Golden Rule or Platinum?

Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader … Read more

“The Paradox of Being Human” and Its Implications in Organisations

“The Paradox of Being Human” is how Simon Sinek refers to life’s constant conflict between selfishness and selflessness: between “me” and “we.” We spend our … Read more

Kill the Performance Review

Performance reviews remain in the news. Last week I wrote about Accenture’s abandoning them, but this week came the even more shattering news that GE … Read more

How to Unlock Innovation

Just imagine how you could transform your results if you could:-
Inspire you people towards a common goal;
Enable them to stretch themselves to fulfil their own potential in the process; and
Collaborate effectively to achieve that common purpose.
My model of employee ownership provides the framework to create this.

How you may be undermining your own organisational success!

“Greatness is ultimately only extreme success.” Those words from my blog last week have stayed with me, perhaps because they make greatness less abstract and … Read more

Collaboration, Collective Intelligence & Employee Engagement

Do you ever give collaboration any conscious thought? I hope so, because it is integral to virtually everything you do, and certainly a key aspect … Read more