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brand engagement

Corporate Branding, Employer Branding and Employee Engagement

January 4, 2010 by Bay Jordan

Happy New Year everyone! I hope it is a particularly enjoyable and prosperous one for you all. Of course to be so means, for most … Read more

Categories Business Strategy, Employee Engagement, Happiness at work, Talent Management, War for Talent Tags brand engagement, corporate branding, corporate performance, employee engagement, employer branding, greatest brand awareness, war for talent 7 Comments

Where Does Customer Service Begin?

February 4, 2009 by Bay Jordan

In a recent blog Anna Farmery questions whether companies that claim to treat their employees like customers have it completely the wrong way round.  While … Read more

Categories Business Strategy, Customer Service, Employee Engagement, People Management, Redundancy (Mass Layoffs) Tags alternatives to redundancy, brand engagement, customer experience, customer service, employee engagement, the customer comes second 2 Comments
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