From Change Management to Change Mastery
Change is a fact of life. It is also a major factor in it. Increasingly so. Both the amount of change and the faster pace … Read more
autonomy
Why leadership is imperative, and how you can unleash it in your organisation.
“Management is not leadership.” Those bald words are from John Kotter’s 2012 updated preface to his 1996 book “Leading Change.” He makes the statement to … Read more
Driving Enhanced Customer Experience
There has been a quiet revolution over the past decade or two. I am referring to the shift from “Customer Service” to “Customer Experience.” This … Read more
Good Leadership and Organisational Well-Being
Continuing with the last week’s theme and pursuing the subject of leadership and the question of whether or not you are a good leader, another … Read more
Pursuing Good Business Leadership
Imagine, right now, that you are attached to a lie-detector and you are asked, “Are you a good business leader?” How would you answer? If … Read more
Business Leadership: Modern Day Pioneering
You don’t have to be a leader to be aware of the pace of change and the challenges of competing and surviving in today’s global … Read more
Management Evolution: Where do you stand?
You probably know that, if you put a frog in cold water and slowly heat it, it will eventually boil to death. This fact was … Read more
Why Employee Engagement Efforts Aren’t More Effective
In his book, “Leaders Eat Last,” Simon Sinek expounds on how the human species has been biologically programmed for survival. He describes the chemical stimulants … Read more
Leadership: Do Our Leaders Really Know What It Is?
True leadership isn’t about antiquated ideas of traditional leadership or leadership development, but about ensuring that you create a culture and environment in which everyone cares: in which everyone is a leader. That is why every individual matters.
How to Embed Powerful Employee Engagement
The new Zealise “Triple A Employee ® Model”: a system to help you assess performance on an ongoing basis whilst simultaneously reinforcing the key elements of all your endeavours to engender and sustain employee engagement.