The Employee Engagement Profit Chain

The motherlode of wealth runs not through the executive  corridors but through the vocational landscape of frontline employees.” I know I quoted this, from “Firms … Read more

Engendering & Embedding Engagement for a High-Performance Culture

It often seems that people stand in the way of their own success. They get so focused on whatever they are trying to achieve that … Read more

The Power of Purpose

It has been an extraordinary week. It is as though the whole world has aligned with my endeavours. New light has radiantly illuminated my inner convictions … Read more

How the Learning Cycle Fits into Organisational Development

This is key: while you intuitively understand that your organisation is the aggregate of the people who work in it, you must consciously recognise that every person is an individual. Maximising your organisational learning means maximising individual employee learning. Thus creating a learning organisation, with an effective continuous improvement programme that secures your organisational development, necessitates ensuring you introduce mechanisms that will identify and circumvent the limiting effects of these filters. Your business demands nothing less.

Kill the Performance Review

Performance reviews remain in the news. Last week I wrote about Accenture’s abandoning them, but this week came the even more shattering news that GE … Read more

How to Embed Powerful Employee Engagement

The new Zealise “Triple A Employee ® Model”: a system to help you assess performance on an ongoing basis whilst simultaneously reinforcing the key elements of all your endeavours to engender and sustain employee engagement.

When marines cry!

It seems unheard of to make a US marine cry – especially in public. So to achieve this through something that can only be described … Read more

Backward thinking. Don’t you make the same mistake!

Yesterday Sainsbury announced the replacing of their “Customer Service and Colleague Director” with “HR Director.” Perhaps it is only to saving printing costs and make … Read more