Searching For Better

There can be little doubt that the world is in crisis. The number of issues humanity is facing seems to increase daily. Soaring inflation and … Read more

How to ‘Bazooka VUCA’

VUCA is an acronym increasingly widely used to describe the operating climate you, like most organizations, face today: Volatile, Uncertain, Complex and Ambiguous. This environment … Read more

Cats, Caterpillars and Business

Have you ever noticed how sensitive a cat’s fur is? Barely touch a sleeping cat and it will twitch where you touch it.  It’s purely … Read more

Powering Business Success: The Sustainable Model

This very effectively illustrates the virtuous circle of the formula and the reinforcing aspect of its independent and inter-dependent elements. As people develop themselves they will increase their asset value, inevitably enabling them to make a greater contribution to the organisation and help execute strategy effectively. Note that, per the formula, disciplined execution is the multiplier and this will be boosted by their ownership stake which will make them more naturally inclined to do so.

Powering Business Success: The Sustainable Formula

It is not about relativity; it’s about relationships. When you recognise this more people-centric approach and build your business model around it, you will witness the transformation it creates and bask in the success it brings – success that is sustainable.

Why Employee Engagement Programmes Rarely Work

Have you noticed how employee engagement statistics rarely change? It does not seem to matter who conducts the research or whether it applies to the … Read more

Naked Nights: Diary of Customer Service on a Trip to Tunis (5)

Lessons: Service Hell versus Helluva (Good) Service My latest trip to Tunis was a marked contrast to my previous 3 which had all been uneventful … Read more

Beyond Motivation: The 3 key elements of 21st century management & how to embed them

Can you not just imagine how this would transform your business and its performance and results? There is no magic formula but this could be the closest thing. So what are you waiting for?