Will Your Principles Stand the Test of Time?
On the face of it, shareholder value is the dumbest idea in the world. Shareholder value is a result not a strategy… your main constituencies … Read more
Redundancy (Mass Layoffs)
The Better Way to Manage People in a Downturn!
Eureka! Somebody else out there agrees that it is sheer lunacy to be laying off people at the rate at which business is currently doing. … Read more
It starts with belief!
Belief makes the impossible possible. And belief is an incredibly human quality, which is another reason why organisations looking to transform business results or survive economic … Read more
Where Does Customer Service Begin?
In a recent blog Anna Farmery questions whether companies that claim to treat their employees like customers have it completely the wrong way round. While … Read more
What do we know about people performance?
"If a company were as ill-informed about its capital performance as most companies are about their employee performance, it would be in serious trouble with the … Read more
60,000 Daily Reasons to Rethink!
Did you hear the news last Friday? More than one million people in the USA have lost their jobs in the last three months. One … Read more