It starts with belief!
Belief makes the impossible possible. And belief is an incredibly human quality, which is another reason why organisations looking to transform business results or survive economic … Read more
People Management
Dealing with falling sales
This was a headline in the February 2009 edition of Management Today. The article goes on to give the reader 7 tips, the headings of … Read more
Why you cannot bank on bonuses!
I have long questioned the implementation of incentive remuneration or performance related pay (PRP.) But I have to confess to being shocked by the brazen … Read more
Where Does Customer Service Begin?
In a recent blog Anna Farmery questions whether companies that claim to treat their employees like customers have it completely the wrong way round. While … Read more
What do we know about people performance?
"If a company were as ill-informed about its capital performance as most companies are about their employee performance, it would be in serious trouble with the … Read more
Putting a New Perspective on Productivity
Is it possible that productivity is over-emphasised in the modern workplace? Have we reached the point where the focus on productivity is counter-productive? It is … Read more
Employee Engagement & Personal Responsibility
Distilled to its most basic, an employment contract is, in essence, an agreement:1. Between an individual and an organisation that the individual will fulfil certain duties … Read more
Spreading the Good News
Happy New Year to all my fabulous readers and fans out there! (grin) I hope you all had a happy holiday and I wish you … Read more
Crisis Management – Who is Missing the Point?
I was sent an article this week that showed how executive priorities had shifted over a three month period. In a chart with the title, … Read more
60,000 Daily Reasons to Rethink!
Did you hear the news last Friday? More than one million people in the USA have lost their jobs in the last three months. One … Read more