The Employee Engagement Profit Chain

The motherlode of wealth runs not through the executive  corridors but through the vocational landscape of frontline employees.” I know I quoted this, from “Firms … Read more

Opening the Motherlode of Business Success

What is the key driver of the success of your business? Pause and take some time to think about the answer to that question. When … Read more

Searching For Better

There can be little doubt that the world is in crisis. The number of issues humanity is facing seems to increase daily. Soaring inflation and … Read more

Adaptability: Key to Sustained Organisational Success

“In this world nothing is certain but death and taxes.” Benjamin Franklin may have been correct about the inevitably of death and taxes, but they … Read more

Motivation: The Key to Building Talent

“Motivation is the reason that people develop talent in the first place.” That line from Adam Grant’s book “Give and Take” really made me stop … Read more

Building Your Brand

As a business leader you invest a fair proportion of your time in your organisation’s brand – consciously and unconsciously. Your efforts are conscious when … Read more

How to Build Proficiency

To communicate effectively you’re going to need Information, which becomes Knowledge, which leads to Experience, which leads to Proficiency, which gives you Wisdom, which gives … Read more

The Power of Ownership

I have long championed employee ownership, which is a key element of my ‘Every Individual Matters’ Model. It has always seemed self-evident to me that … Read more