Naked Nights: Diary of Customer Service on a Trip to Tunis (4)
Day 6: The Return Thus it was that 5:30 a.m. the next morning saw me sitting on my computer bag trying to fit in all … Read more
Day 6: The Return Thus it was that 5:30 a.m. the next morning saw me sitting on my computer bag trying to fit in all … Read more
Days 2 and 3: The Saga of Socks and Shoes. Unfortunately over the next couple of days things got worse. At the end of Day … Read more
A common theme in articles I have been reading this week is employer brand and the creation of places where people want to work. These … Read more
Sometimes it is easier to define something by describing its opposite. Perhaps that applies to Employee Engagement too. Maybe it is easier to depict employee … Read more
Are people’s capabilities diminishing? Our own observations would suggest otherwise. Likewise science would probably point to the opposite. So why has talk of the “War … Read more
Do you ever give collaboration any conscious thought? I hope so, because it is integral to virtually everything you do, and certainly a key aspect … Read more
Individual Objectives = Organisational Objectives This simple equation encapsulates the essence of employee engagement. Doesn't it? After all isn’t that what you as a manager … Read more
Can you not just imagine how this would transform your business and its performance and results? There is no magic formula but this could be the closest thing. So what are you waiting for?
In my last blog I revealed the new (to me) term of ‘work-life integrity.’ I described how it was an eureka term for me and … Read more
Yes!!! Of course!! I cannot believe that I didn’t ever use this term myself. For years I have been telling anyone who would listen how … Read more