Human Governance: Golden Rule or Platinum?
Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader … Read more
Happiness at work
Achieving the Remarkable
Achieving the remarkable is truly a team effort, for both an individual and an organisation. It depends on every member of the team doing their best, personally and collectively. You could say it is the result of a number of PBs. So if you want an organisation that achieves the remarkable and creates WOW! you need to recognise that ‘Every Individual Matters.’
How to Create a Great Employer Brand
Where does your company rank in the echelons of “best employer” or “best company to work for”? After all the likelihood is that, even if … Read more
Why our approach is all wrong
Last Saturday I was privileged to be part of my niece’s wedding. It was a memorable occasion, on a beautiful sun-drenched day with joy, love, … Read more
Addressing and Mastering “The Issue of Our Time”
“It's happening. In the last three weeks alone, Foxconn announced it will replace 60,000 factory workers with robots, a former CEO of McDonald’s said given rising wages, … Read more
Mastering “The Paradox of Being Human”
The whole conundrum around the struggle between selfishness and selflessness, with its biological roots – or what Simon Sinek calls “The Paradox of Being Human” … Read more
Why Employee Engagement Efforts Aren’t More Effective
In his book, “Leaders Eat Last,” Simon Sinek expounds on how the human species has been biologically programmed for survival. He describes the chemical stimulants … Read more
Evolution, Not Revolution, Powers Innovation and Change
In organisms, each and every cell, both individually and as part of a larger organ, is a self-managing entity. This, with the concomitant capability to respond, adapt and change, is what enables the whole organism to survive and thrive. Every cell matters. It therefore seems abundantly clear that, for organisations to become more organic, the people need to be seen as cells and to be self-managing.
The Paradox of Change
“It takes a lot of learning to keep something stuck.” That was what Nora Bateson said at a recent development session I attended. Only a … Read more
The Power of Purpose
It has been an extraordinary week. It is as though the whole world has aligned with my endeavours. New light has radiantly illuminated my inner convictions … Read more