Overcome the small results indicative of small minds
It was so powerful it was like a blow to the solar plexus. It was only a statement, but it took my breath away. One … Read more
employee ownership
Mind-blowing waste that can be (easily) avoided
"I love it when a plan comes together!" You are doubtless familiar with the character "Hannibal" Smith's catch phrase from "The A Team." And no … Read more
Why Treating People as Assets Will Improve Employee Engagement
I have always known that my idea of treating people as assets would invoke debate. I always anticipated a possibly lively discussion about how you … Read more
Employee Engagement: Is it a fluffy cliche?
"I am beset by doubts that our quest for employee engagement is subject to the law of diminishing returns." "(Employee) Engagement has become something of … Read more
Why Employee Engagement is a Problem
Do you still find it? I do, and it doesn't cease to amaze me! Actually, I find it quite distressing – and not just because … Read more
Prevention is better than cure. How to avoid a crisis!
Who would have thought it? What a difference a week makes! Last week I decried the lack of consequences for the top people involved the … Read more
A Crisis of Leadership – and Ownership
"A fish rots from the head." That's the thought that has dominated my thinking for the past week or so as the great phone hacking … Read more
How to Build Sustainable Success
Sustainability. That's a word that you hear a lot these days. On most occasions it is used in an environmental context. As in "sustainable = … Read more
Trust, Loyalty and Customer Service
How loyal are your employees? Of course you know the answer to that very important question. Don't you? After all, it should be one of … Read more
The Ultimate Secret Of Organisational Success
Don't you just love it when you come across something that makes you stop and think? I know I do. But have you ever noticed … Read more