The Downside of Performance Measurement

Oscar Wilde once said, “Moderation is fatal. Nothing succeeds like excess.” Maybe he was right, although it is difficult to judge without knowing the context … Read more

Education and Employee Engagement

A colleague sent me the link to a TED talk by Sir Ken Robinson.It was interesting; informative, amusing and absorbing, but most of all it … Read more

ROI on Talent Management? You’re Joking!

Self-development is an essential part of life. In fact it is an unavoidable part of life, but in today’s world it is perhaps more vital … Read more

It really is this easy!

My core message is not new or original: people are an organisation’s greatest asset. The fact is that it is your people who shape your … Read more

Cross the manager/leader divide!

There is a new fashion in town. You may have seen it. You may have experienced it or, more accurately, be experiencing it yourself right … Read more

It’s no joke really!

Have you ever noticed how a good joke spreads? And endures? Have you ever wondered why this is? Or thought about what makes a great … Read more

“Double Standards”

The recent announcement that Network Rail bosses are getting 6 figure bonuses despite failing to achieve corporate targets hardly caused a ripple. Apart from the … Read more

“Killer Service!”

This past week I encountered two extremes of “killer service” worth sharing. The first instance was when a friend, who had asked me to give … Read more

37 years to go?

I was shocked this week by an email quoting research by British sociologist David Halperin that only 29% of British people believed that others can … Read more

Aaarghh! It’s enough to drive you nuts!

Chocolate-box pretty! That was our garden when the cherry tree blossomed: the symbol of summer finally arrived. Then last year – nada! Absolutely nothing! We … Read more