Avoid the Unfortunate Consequences of The People Paradox
Have you ever heard of The People Paradox? I hadn’t either, although I was well aware of Lord Acton’s famous quote that, “Power corrupts and … Read more
Employee Engagement
Human Governance: Golden Rule or Platinum?
Last week I wrote about The Golden and Platinum Rules in the context of Customer Experience. Today I want to discuss them in the broader … Read more
Customer Experience: Golden Rule or Platinum
For some time now, I have been aware of the Platinum Rule. I have, however, remained sceptical and largely ignored it. After all, the Golden … Read more
A Better Way than Worker Cooperatives and ESOPs
And that is not all. You might even go so far as to say that, rather than espousing the “socialist” label so often associated with worker cooperatives, the ‘Every Individual Matters’ model takes the capitalist imperative to a new level and extends all the benefits of the capitalist model to your employees. It recognises and rewards the investment of both investors and employees, and ensures they work together to reap the rewards of their mutual contributions in a more effective, more productive and less wasteful system.
The Power of Remarkable
It could hardly have been better timed. After writing last week about achieving the remarkable, I received a newsletter from Charles Bennett, Partner and Thought … Read more
Achieving the Remarkable
Achieving the remarkable is truly a team effort, for both an individual and an organisation. It depends on every member of the team doing their best, personally and collectively. You could say it is the result of a number of PBs. So if you want an organisation that achieves the remarkable and creates WOW! you need to recognise that ‘Every Individual Matters.’
Employee Engagement: Not ‘Love for Work’, but ‘Love at Work’
Talking about love at work is a surprisingly daunting prospect. Whether that is by default or design, it seems the word love is seldom, if … Read more
How to Create a Great Employer Brand
Where does your company rank in the echelons of “best employer” or “best company to work for”? After all the likelihood is that, even if … Read more
PS How to Effectively Align Your Performance & Rewards
My regular blog last week was inspired by Part 1 of an article by Andy Rice from Black Box Consulting, entitled "Performance (Mis-)Management." I therefore … Read more
How to Effectively Align Your Performance and Rewards
As someone who aims to be an effective organisational leader, do your ever wonder why you have a performance related pay/incentive remuneration scheme? Certainly, if … Read more