Leadership made easy

The leader leads and the boss drives. Employee ownership links the life-investment your people are making in your organisation with a sense of shared purpose. It serves as a catalyst to create the autonomy, mastery and purpose that will deliver the well-being and emotional equity to secure employee engagement and sustain better performance and better results. It will thus enable you to stop driving and lead more effectively.

How Management is Lobotomising Leadership

The divide between leadership and management is being perpetuated and exacerbated by our modern systems.
Increasingly sophisticated systems have accelerated business to the extent they have thrust decision-making ‘down-the-line’ and created what is popularly called distributed leadership or decision making. That is a good thing, but unfortunately, with their built-in and rigid controls to anticipate and cover every possibility, they have, paradoxically, also taken away the decision making capability from the people who operate them.

A spectacular own goal!

For a profession that vociferously proclaims its right to a place at the high table of management the HR profession is remarkably adept at undermining … Read more

HR: The New Frontier

It’s been 10 years since I set out on a new career path with the mantra “HR is the new IT.” For me it was … Read more

Light in dark times

Sustainability has to include sustainability of the organisation itself. Paradoxically that demands an external focus.

Poor Customer Service: What is it with banks?

It is not the customer who is the source of profit, but the service provided to customers.

Business Balance and Life’s Teeter-totter

As human beings one of the biggest ongoing battles we face is the balancing act between self and society. The struggle between selfishness and selflessness … Read more

Getting off the bonus treadmill!

The festive holidays are over; as ever sped on their way by the bonus season and some promise of reward for reluctant returnees. Yet here … Read more

Realising Resolutions: How to Avoid Resolutions Becoming Regrets

It’s that time of the year when you are likely rising to the challenge of keeping your New Year resolutions. And as you do, you … Read more

Overcome the Negatives of Globalisation

We all know, and it is universally acknowledged, that globalisation has dramatically increased competition and created unprecedented demands to be more responsive to customer needs … Read more