change management

Powering Business Success: The Sustainable Model

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This very effectively illustrates the virtuous circle of the formula and the reinforcing aspect of its independent and inter-dependent elements. As people develop themselves they will increase their asset value, inevitably enabling them to make a greater contribution to the organisation and help execute strategy effectively. Note that, per the formula, disciplined execution is the multiplier and this will be boosted by their ownership stake which will make them more naturally inclined to do so.

Powering Business Success: The Sustainable Formula

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It is not about relativity; it’s about relationships. When you recognise this more people-centric approach and build your business model around it, you will witness the transformation it creates and bask in the success it brings – success that is sustainable.

The Productivity Paradox: Why Business has a Role to Play in Reshaping the Global Economy

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Improving productivity is a key objective for most organisations. After all it is the flip side of greater efficiency. Or is it? You don’t have … Read more

Customer Experience: Are You Setting Up for Failure?

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Thus the slip between cup and lip, strategy and implementation, can be enormous if your focus is wrong and your people are not fully engaged. So make sure when you set customer experience as a measure that it is something over which you have total control and that you are not setting yourself up for failure.

Paradox of the Obvious

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Perhaps one of life’s biggest frustrations can be something that seems obvious to us may not always be obvious to someone else. Maybe that is … Read more

Why Employee Engagement Efforts Are Failing

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It’s quite remarkable! In a world of incessant change it is a barometer of consistency. It never seems to change. Recent surveys indicate employee disengagement … Read more

Customer Experience Comes from the Hearts of Your People

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“Customers will never love a company until the employees love it first.” That quote from Simon Sinek caught my attention this week. It seems so … Read more

Organisational Development is about Your People

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Where do you fit on the chart below? Naturally the answer depends on what aspect of your life you are measuring. So let’s give it … Read more

People Matter: The Mantra of Leaders

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“We JUST need to engage our heads and our hearts in a leadership process that validates the worth of every individual. Where everybody matters.” (My … Read more

How red tape strangles employee engagement

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My apologies to my devoted fans (you know who you are LOL) for being late with this week’s blog. I hope you will forgive me … Read more

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