Flaming Enthusiasm
“Flaming enthusiasm, backed up by horse sense and persistence, is the quality that most frequently makes for success.” Dale Carnegie This past Saturday I had … Read more
Business Strategy
Who do you REALLY work for?
“Each individual should work for himself. People will not sacrifice themselves for the company.” Soichiro Honda; founder of Honda What a truly humanitarian statement, and … Read more
Changing Rules
With the dramatic events in the financial services industry over the past few weeks and the world’s bastion of capitalism and the free market economy … Read more
How’s Your Service
“If things are not going well with you, begin your effort at correcting the situation by carefully examining the service you are rendering, and especially … Read more
Shaping Behaviour
“Watch your thoughts They become your wordsWatch your words They become your actionsWatch your actions They become your habitsWatch your habits They become your characterWatch … Read more
The Power of Appreciation!
“The deepest principle of human nature is the craving to be appreciated.” William James I found it! For weeks I have been searching for … Read more
Being Better
“Business starts and stops with one thing – the Customer!” There aren’t many in the business world who would disagree with that. Or with the … Read more
Heart Power, Commitment & Continuous Improvement
“Once a man has made a commitment to a way of life, he puts the greatest strength in the world behind him. It is something … Read more
Maximising the Value of the Workforce
“More than ever, today’s global organisations are focusing their time and attention on maximising the value of their workforces.” Those are the opening words of … Read more
Key to Change Management
"When you through changing … you’re through” Wise words, and applicable to both people and organisations. Change is continuous and the challenge of modern life … Read more